Terms & Conditions

Welcome to Spinnennetz. By accessing or using our website at www.thespinnennetz.com or any of our services, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions ("Terms"), our Privacy Policy, and any additional guidelines or rules applicable to specific features of our services.

These Terms constitute a legally binding agreement between you ("User," "Client," or "you") and Spinnennetz ("Company," "we," "our," or "us"). If you do not agree to these Terms, you must immediately discontinue use of our website and services.

We reserve the right to modify these Terms at any time. Continued use of our website after any changes constitutes your acceptance of the new Terms.

Spinnennetz provides a range of digital services, including but not limited to:

• Conversion Rate Optimization (CRO) — including CRO sprints, monthly CRO retainers, and A/B testing setup
• Conversion-focused Landing Page Design and Development
• eCommerce Store Development (Shopify, WooCommerce)
• Website Design and Development (Basic Web, CMS Web)
• Web Maintenance and Support
• CRO Tool Setup and Analytics Integration
• AI-assisted Testing and Data-driven Design Consulting

The scope, timeline, deliverables, and pricing of all services are defined in separate written agreements, proposals, or statements of work ("SOW") agreed upon between Spinnennetz and the client prior to commencement of work.

By using our website and services, you agree to:

• Provide accurate, current, and complete information when submitting forms or engaging with our services
• Not use our website for any unlawful, harmful, or fraudulent purpose
• Not attempt to gain unauthorized access to any part of our website, servers, or connected systems
• Not transmit any viruses, malware, or other harmful code
• Not scrape, crawl, or copy content from our website without prior written consent
• Comply with all applicable local, national, and international laws and regulations
• Respect the intellectual property rights of Spinnennetz and third parties

We reserve the right to suspend or terminate access to any user who violates these obligations without prior notice.

All payment terms are defined in your project proposal or service agreement. General terms include:

Both Spinnennetz and the client may share confidential information in the course of working together, including business data, marketing strategies, analytics, technical information, and proprietary processes ("Confidential Information").

Each party agrees to:

• Keep all Confidential Information strictly private and not disclose it to third parties without prior written consent
• Use Confidential Information solely for the purpose of fulfilling the agreed project or services
• Apply reasonable security measures to protect Confidential Information from unauthorized access or disclosure

This obligation of confidentiality shall survive the termination of the business relationship for a period of two (2) years.

Our website and services are provided on an "as is" and "as available" basis. Spinnennetz makes no warranties, express or implied, including but not limited to:

• Warranties of merchantability or fitness for a particular purpose
• Guarantees that our website will be uninterrupted, error-free, or free from viruses
• Guarantees of specific business outcomes or conversion rate improvements from CRO services
• Accuracy or completeness of information provided on the website

While we strive to deliver exceptional results through data-driven strategies, digital marketing and CRO outcomes depend on many external variables (e.g., market conditions, platform changes, audience behavior) outside our control. We cannot guarantee specific revenue increases, traffic growth, or conversion rate targets.

To the fullest extent permitted by applicable law, Spinnennetz shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, revenue, or business opportunities
• Loss of data or information
• Business interruption or downtime
• Any damages arising from reliance on content or services provided by us

In any event, Spinnennetz's maximum aggregate liability to any client shall not exceed the total fees paid by that client for the specific service giving rise to the claim in the three (3) months preceding the event.

Our services may involve the use of or integration with third-party tools, platforms, and software (e.g., Google Optimize, VWO, Hotjar, Shopify, WooCommerce, Google Analytics). Your use of such third-party tools is governed by their respective terms of service and privacy policies. Spinnennetz is not responsible for the availability, accuracy, or reliability of third-party services.

Our website may also contain links to external websites for informational purposes. These links do not constitute an endorsement of any third-party site, and Spinnennetz accepts no responsibility for their content or privacy practices.

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms or our services shall first be attempted to be resolved through good-faith negotiation between the parties.

If a resolution cannot be reached amicably within 30 days, any disputes shall be subject to the exclusive jurisdiction of the courts located in Surat, Gujarat, India.

We reserve the right to update or revise these Terms and Conditions at any time. Any changes will be posted on this page with an updated "Last Updated" date. It is your responsibility to review these Terms periodically.

Your continued use of our website or services after any changes constitutes your acceptance of the revised Terms. If you disagree with any updated Terms, you must stop using our services immediately.

For any questions, concerns, or clarifications regarding these Terms and Conditions, please contact us: